Frequently Asked Questions

You can book your room at any time via our website, by telephone on +49 4331 58910, or by email to info@onnohotel.com. For the best available rates, we recommend booking directly via our website.

Cancellations can be made by telephone, by email or via the relevant booking channel. The applicable cancellation terms depend on the rate booked and will be displayed to you at the time of booking.

Paid parking spaces are available right next to the hotel. Further public parking facilities are located in the immediate vicinity of the hotel.

There are several public charging points within walking distance of the hotel. Our reception team will be happy to help you find the nearest charging point.

The ONNO Hotel can be reached by train via Rendsburg station; from there, it is about a 12-minute walk. If you are travelling by bus, the Grafenstraße and Paradeplatz stops are right next to the hotel.

Yes, we serve a varied breakfast buffet every day, featuring regional produce, fresh baked goods and vegetarian and vegan options.

We’d be happy to put together a packed lunch for you on request for day trips, walks or cycle rides. Please order this at reception the day before, if possible.

Yes, at our restaurant DREI on Paradeplatz, you can enjoy regional cuisine with modern influences. As well as our evening service, we offer a regularly changing selection of lunch dishes.

Yes, dogs are very welcome here. Please let us know when you make your booking if you’ll be bringing your four-legged friend with you. An additional cleaning fee will apply.

Rendsburg offers walking trails and cycle routes along the Kiel Canal, a historic old town with museums and the Landestheater, and, during the summer months, NordArt, one of the largest exhibitions of contemporary art in Europe. The railway viaduct with its suspension ferry is the town’s most famous landmark and well worth a visit. We’d be happy to help you plan your excursions.

Yes, the ONNO Hotel has accessible rooms and a lift serving most floors. We’d be happy to advise you on any specific requirements you may have before your arrival.

Yes, we offer our guests a laundry and ironing service. Please contact reception for this service.

There is currently no dedicated fitness area. However, thanks to its location on the Schlei, you’ll find ideal conditions for jogging, walking and cycling. We’d also be happy to recommend nearby fitness and sports facilities.

Yes, we are happy to provide cots subject to availability. Please let us know your requirements when you book.

Irons and ironing boards are available on request at reception. Alternatively, you are welcome to use our ironing service.

The ONNO Hotel does not have its own wellness area. However, we would be happy to recommend wellness and spa facilities in the Schleswig area.

Yes, we offer bespoke solutions for conferences, workshops, corporate events, family celebrations and weddings. We’ll work with you to develop the right concept for your event.

Depending on the event format and venue layout, we can host events for up to 120 people. For larger events, we’d be happy to advise you on a case-by-case basis and explore suitable solutions at our own venue and through our partner venues.